Privacy Policy
Effective Date: 22/01/25
At tdc, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services, solutions, and website.
Information We Collect
We collect various types of personal data when you engage with tdc, including:
- Contact Information: Name, email address, phone number, and company details.
- Service Usage Data: Information related to the services you use, such as room booking panels, dynamic signage, meeting room bookings, and communication systems.
- Device and Usage Data: Technical data such as IP addresses, device identifiers, browser information, and usage patterns of our website or online platforms.
- Communication Data: Any communication you send us, including email correspondence or support inquiries.
How We Use Your Information
We use the collected data for the following purposes:
- Providing Services: To deliver, install, and maintain the solutions you request, including room booking systems, AV solutions, and unified communications platforms.
- Customer Support: To respond to your inquiries and provide technical support, consultancy, and maintenance services.
- Improvement and Customisation: To enhance the functionality of our services and tailor our solutions to your specific needs.
- Marketing and Communication: To inform you about new products, services, or updates that may be of interest, where you have provided consent.
Data Sharing and Disclosure
tdc does not sell or rent your personal information. However, we may share your data with:
- Service Providers: Third-party vendors who assist us with the installation, maintenance, and delivery of our services (e.g., logistics providers, AV equipment manufacturers).
- Legal Compliance: If required by law, we may disclose your information to regulatory authorities or law enforcement.
Data Security
We implement a range of security measures to protect your personal data, including encryption, secure servers, and access controls. However, no data transmission or storage method is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined above or as required by law. Once your data is no longer needed, it will be securely deleted.
Your Rights
You have the right to:
- Access, correct, or update your personal data.
- Request the deletion of your personal data, subject to applicable laws.
- Object to the processing of your data for marketing purposes.
- Withdraw consent at any time, where consent has been given for processing.
To exercise these rights, please contact us at info@tdc-av.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.
